Again asked for a recommendation and had the chocolate caramel molten cake thing… Comes out like it was heated yesterday. –manager asks how food has been so far… We tell her and she apologizes blah blah (but never took off bill… Or offered anything else) –dessert comes and wow. Yeah not anything I will remember or ever order again. –we sit and order - service was as expected for fine dining –Bread comes - Warm, good flavor –Salad comes - OVER dressed to the point it was dripping –Entrée comes - Recommended by server on the bone Kansas dry aged Steak… Average at best. TOP 10 décor or any restaurant I have ever been in… BIG trees, custom everything - super cute wood theming. Here is the timeline: –couldn’t get a reservation on a weekend (this was good news right?) –we walk in for our Thursday night 6: 45pm reservation… At the hostess stand we had THE best introduction to the restaurant and well. I struggle writing this review… Here is my why - the reviews online and from friends were amazing - « YOU have to go» everyone said… So we did. The primary focus of the wine list is to showcase low production, family-owned, boutique wines from throughout the world’s finest wine regions. The wine program at Rails Steakhouse is accessible yet comprehensive. Rails recognizes that guests want variety and exploration when dining out –it’s part of the experience. Our steaks are classically and broiled at 1,200 degrees. The restaurant offers a wide selection of cuts, ranging from Porterhouse Steak for Two to Bone-In Ribeye. Rails features USDA Prime and CAB corn-fed beef, dry-aged 28 – 45 days to perfection for flavor and texture on premise in our dry aging room. Our three levels feature a variety of indoor and outdoor dining areas and terraces as well as multiple private dining options perfect for a wide variety of events. Rails Steakhouse is a traditional American Steakhouse destination for food and wine lovers seeking a stylish, lively and memorable dining experience. Then, come up for air to dine al fresco in the outdoor Trackside or Vista Terrace with their outdoor bars. Descend to our basement and find the secret passage that takes you to our wine cellar, dry-aging steak room and you will be delightfully surprised when you find our speakeasy, Thirty 3, serving skillfully crafted cocktails and small plates. Stroll along the catwalk and explore Rafter’s Lounge. Guests are invited to unwind in leather captain’s chairs and couches that are arranged to inspire conversation in one of our three lounges. In rooms where sprawling timber meets natural stonewalls, accents of glass showcase fire-and-water features. Rail’s offers an engaging ambiance and lively environment, where great food and a broad selection of wine, which is further complemented by approachable, attentive and knowledgeable service. Beware of this place and DO NOT valet.Rails Steakhouse is designed to put diners at ease in a restaurant where the art of seasonal cooking and attention to detail are honored and celebrated. Have some decency and do the right thing when a felony is committed against one of your patrons. This is how they treat their patrons - shame on them. The management of this restaurant is disgusting. The manager didn't even give me a business card or called the next day to follow up. His valets said it wasn't their fault, it was busy, and that they don't have time to check everyone's phone. After almost 10 minutes a guy came out and told me to "calm down". She didn't say a word and then disappeared. When I went inside to call the police, I told the girl at the desk that I needed to speak to the owner or manager and that my car had been stolen. Turns out that they left my car running with the door open and a drunk guy that was at the bar jumped into my car and took off. When I got down there my car was missing, they supposedly had no idea where it or my keys were. After having dinner there this past Saturday evening, I texted the valet for my car.
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